Remodelers Council May Meeting

Reservations Required – please RSVP to info@hbal.org or call 402-423-4225 if you would like to attend. Join us for lunch, followed by a tour of the new Kindler Hotel. More information will be available in the April issue of Steps.

6:00 pm Social 6:30 pm Dinner Click here to see photos of last year’s event.

Cost: $15 Call 402-423-4225 or email info@hbal.org to register. VERBAL JUDO De-Escalation Techniques Prevent Potential Conflicts with Proven Communication Skills Use communication to persuade those you interact with to see things from your perspective. These skills will help individuals increase positive customer and coworker interaction outcomes and  keep complaints to a minimum. Learn how to use springboard, redirection, paraphrasing, and ...