6100 S 58th St
Lincoln, NE 68516
Call 402-423-4225 or email email@example.com to register.
Prevent Potential Conflicts with Proven Communication Skills
Use communication to persuade those you interact with to see things from your perspective. These skills will help individuals increase positive customer and coworker interaction outcomes and keep complaints to a minimum. Learn how to use springboard, redirection, paraphrasing, and active listening techniques.
From customer service representatives and front desk personnel to middle management and supervisors and beyond, all types of employees will get beneficial skills for communication both on and off the job. Take advantage of this unique training opportunity! HBAL has partnered with the Nebraska Safety Council to offer a course just for HBAL members.