Education

Upcoming Educational Opportunities

Apr
16
Tue

Verbal Judo: De-Escalation Techniques @ HBAL

Apr 16 @ 8:00 am – 12:00 pm

Verbal Judo: De-Escalation Techniques @ HBAL | Lincoln | Nebraska | United States

Cost: $15

Call 402-423-4225 or email info@hbal.org to register.

VERBAL JUDO
De-Escalation Techniques

Prevent Potential Conflicts with Proven Communication Skills
Use communication to persuade those you interact with to see things from your perspective. These skills will help individuals increase positive customer and coworker interaction outcomes and  keep complaints to a minimum. Learn how to use springboard, redirection, paraphrasing, and active listening techniques.

From customer service representatives and front desk personnel to middle management and supervisors and beyond, all types of employees will get beneficial skills for communication both on and off the job. Take advantage of this unique training opportunity! HBAL has partnered with the Nebraska Safety Council to offer a course just for HBAL members.

Aug
27
Tue

Lead Paint Renovator Refresher @ Home Builders Association of Lincoln

Aug 27 @ 8:00 am – 12:00 pm

Lead Paint Renovator Refresher @ Home Builders Association of Lincoln | Lincoln | Nebraska | United States

The Renovator refresher can only be taken by people who have taken the Initial Lead Renovator class and are NOT expired.  We have to have a copy of their last certificate of training showing that they are not expired to be able to attend the class.  The initial certificates are valid for 5 years, but some may have taken an online refresher and they were only valid for 3 years.

The renovator refresher is designed to review the regulations relating to working with lead in pre 1978 homes and update people that are already certified renovators to any changes in the regulations since their last class.  The refresher course is 4 hours in length.

Please contact Andrea Wilkins at 402-423-4225 if you are interested in taking this class.